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Welcome to our Professional Photo-Video online store!

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Shipping & Returns

  • If your order is found defective, you have 7 days upon receiving the items of  your order to contact Shuttermaster's customer service to initiate the return. Our customer service will send you a Return form. 


  •  Please fill out the Return Form indicating that the order is defective . Please ensure that the Return form is included in the parcel and the item has not been used and in their original packaging .


  •  The item must be returned to our address within 10 days upon receiving the item. We will send you a replacement once we have verify  the item is defective. If the item that you ordered is beyond 10 days after receiving the items. please contact the manufacturer directly.